SuperBajji FAQ — Answers to All Your Questions

Important

Each mobile number can only be used to create one account. Having multiple accounts violates SuperBajji's terms and may result in all accounts being suspended.

SuperBajji is strictly prohibited for users under 18. Age is verified at registration and confirmed through the KYC process using a national ID.

You can change your username once after registration. For any further changes, contact our support team — they'll verify your identity and assist you.

To close or deactivate your account, email support@superbajji.onl. Make sure to withdraw your balance before closing. You can also set a self-imposed break under our Responsible Gaming policy.

Payments

SuperBajji supports bKash, Nagad, Rocket, DBBL Mobile Banking, and bank transfer. Mobile banking is the fastest option — deposits are typically confirmed within 5–10 minutes.

The minimum deposit at SuperBajji is just ৳500 (BDT). This has been set with Bangladeshi bettors in mind — it's an amount you can easily send via bKash or Nagad.

Mobile banking withdrawals (bKash/Nagad/Rocket) are usually processed within 15–30 minutes. Bank transfers may take 1–2 business days. Withdrawals may be delayed if your KYC verification is incomplete.

First, wait 30 minutes. If the deposit still hasn't arrived, email support@superbajji.onl with your transaction ID or a screenshot. Our team will resolve the issue within 2–4 hours.

The minimum withdrawal is ৳1,000 (BDT). Funds from bonuses require wagering conditions to be met before withdrawal. For details, visit the on the payment page View.

Bonus

New members receive a welcome bonus of up to 100% on their first deposit. The bonus is credited automatically after registration and your first deposit — no promo code needed. For details, visit the bonus page View.

A wagering requirement means you must bet the bonus amount a set number of times before withdrawing. For example, a 10x requirement on a ৳1,000 bonus means you need to place ৳10,000 in bets before a withdrawal is allowed.

The weekly cashback bonus is credited every Monday. A set percentage of your net losses from the previous week is returned to you. The higher your VIP tier, the higher your cashback rate.

Yes! When a friend registers using your referral link and makes their first deposit, both of you receive a bonus. The more referrals you make, the bigger the rewards.

Betting

Live betting lets you place wagers on a match in real time as it's happening. Odds shift throughout the game. It's available across cricket, football, tennis, and more. For betting tips, visit our Betting Tips Page View.

Yes. If a match is abandoned or cancelled, your full stake is refunded. The amount is typically returned to your balance within 24 hours.

Accumulator (or parlay) betting lets you combine multiple events into a single bet. Get them all right and the payout can be huge — but if even one leg loses, the entire bet is lost. Higher risk, higher reward.

Betting limits vary by event and market. Higher limits apply to VIP members. You can check the limit for a specific event directly on the betting page.

Go to Account Settings and enable 2FA under the "Security" tab. Once you verify your mobile number, you'll receive an OTP every time you log in. This keeps your account significantly more secure.

Change your password immediately and log out of all active sessions. Then email support@superbajji.onl. Our security team will investigate and take action promptly.

SuperBajji operates under an international gaming licence. All data is protected with SSL encryption. Our payment system is audited by third parties, and your personal information is never sold.

App

Download the SuperBajji app directly from our App Page Available on both Android and iOS. If you can't find it on the Google Play Store, download the APK directly.

To install a third-party APK on Android, you need to allow installation from unknown sources. Go to Settings > Security > Unknown Sources, enable it, then try installing again.

The app supports biometric login, push notifications, and faster load times. While all features are available on the website, it doesn't offer the same smooth experience as the app. For regular bettors, the app is the better choice.

KYC (Know Your Customer) is the identity verification process. It's required under international regulations to prevent fraud and money laundering. Large withdrawals will not be processed until KYC is completed.

You'll need clear photos of both sides of your National ID (NID) or passport, along with a selfie. All images must be sharp and complete. Both scanned copies and mobile photos are accepted.

Once the correct documents are submitted, KYC approval typically takes 24–48 hours. Processing is faster on business days. You'll be notified by email once approved.

Support

Reach us at support@superbajji.onl, or use the live chat — just click the chat icon at the bottom right of the site. Our support team is available 24/7.

Yes. SuperBajji support is available 24 hours a day, 7 days a week. You can reach us in Bangla — every member of our team is happy to help in the language.

To file a complaint, send a detailed message to support@superbajji.onl. We aim to respond within 48 hours. For serious matters, you may also escalate to our regulatory authority.